Managed IT Help Desk & On-Demand Support Help desk support available 24/7/365, plus drop-off and on-site technical support for your computers and devices.
What’s included Phone, email, and remote support for your staff On-site and drop-off support for computers and devices User onboarding and offboarding Escalation to senior engineers when it matters Ask about this → Managed IT IT Monitoring & Reporting Proactive monitoring, patching, and custom reports that give leadership timely, relevant information and surface hidden costs.
What’s included Server, endpoint, and network monitoring with alerting Scheduled patching with verification Custom reports for leadership Ask about this → Managed IT IT Asset Management Up-to-date tracking and reporting on your hardware and software, so you know what you have and what it costs.
What’s included Hardware and software inventory License tracking and renewal planning Lifecycle and replacement planning Ask about this → Managed IT Disaster Recovery & Business Continuity What happens if you lose critical data, or lose access to a facility? We help you answer that, document it, and test it.
What’s included Backup strategy for on-premises and cloud systems Documented recovery plans and runbooks Scheduled restore tests and tabletop exercises Ask about this → Cloud, Hybrid & Projects Cloud Migration & Management Testing the benefits of cloud, moving workloads, or migrating fully to Azure, AWS, Google Cloud, or Microsoft 365, then running it well.
What’s included Cloud readiness assessment and migration planning Microsoft 365, Azure, and AWS setup and migration Ongoing management, security baselines, and backup Cloud cost and performance reviews Ask about this → Cloud, Hybrid & Projects Hybrid Environment Management On-premises servers, Microsoft 365, and Azure or AWS managed as one environment instead of separate silos.
What’s included Hybrid identity across on-premises Active Directory and Microsoft Entra ID Unified monitoring, patching, and backup across cloud and on-premises Consistent security controls on both sides A roadmap for what stays on-premises and what moves Ask about this → Cloud, Hybrid & Projects IT Infrastructure Server upgrades, network modernization, and technology integration for acquisitions.
What’s included Server and storage refresh Network design, standardization, and Wi-Fi Technology integration for mergers and acquisitions Ask about this → Cloud, Hybrid & Projects IT Project Management PMP-led delivery for migrations, upgrades, and integrations, or to bring stalled projects back on track.
What’s included Waterfall and Agile delivery (Scrum and Kanban) Project recovery and rescue On-budget, on-schedule delivery governance Ask about this → Security & Compliance ISO/IEC 42001 & ISO/IEC 27001 Readiness Preparation led by a certified Lead Auditor for both standards.
What’s included Gap assessment and remediation plan Management system documentation Internal audit and corrective actions Certification audit preparation (certification itself is performed by an accredited, independent certification body) Ask about this → Security & Compliance Security Risk & Compliance A phased, risk-based plan to protect data and meet regulatory requirements.
What’s included Assessments aligned to NIST CSF, ISO/IEC 27001, HIPAA, and HITRUST Prioritized risk register Sequenced remediation roadmap Vendor and third-party risk reviews Ask about this → Leadership & Strategy Fractional CISO & CIO Senior security and technology leadership on a flexible, ongoing basis.
What’s included Security and technology strategy and roadmaps IT budgeting and vendor management Leadership and board reporting Policy development and program oversight Ask about this → Leadership & Strategy IT Strategy & Management Strategy and budgeting support for firms that don’t have a full-time CIO or CTO.
What’s included Technology roadmaps aligned to business goals Budget planning and spend reviews Vendor contract and license rationalization Ask about this → AI & Governance AI Readiness & Risk Assessment A clear picture of where AI is helping, where it is creating risk, and what to do next.
What’s included Inventory of AI in use, including tools staff adopted on their own Review of the AI built into your vendors’ products Gap analysis against ISO/IEC 42001 and the NIST AI Risk Management Framework (AI RMF) A prioritized, budget-ready roadmap Ask about this → AI & Governance AI Governance Program The policies, processes, and oversight that let you scale AI with confidence.
What’s included AI policy and acceptable-use standards Use-case intake, risk scoring, and approval workflow Model monitoring, drift checks, and retirement planning Human oversight and AI incident response Ask about this → AI & Governance Small Business AI & Security Baseline A practical starting point for smaller teams adopting AI.
What’s included Approved AI tools list and simple usage rules Account security, MFA, and backup review Vendor AI questions for the software you already use A short, plain-English action plan Ask about this → 