MANAGED IT · CLOUD & HYBRID · SECURITY · AI GOVERNANCE

Managed IT, cloud, and security, with AI governance built in.

ITSG runs, secures, and modernizes IT for mid-sized and regulated organizations: 24/7 help desk, cloud and hybrid management, infrastructure projects, compliance, and AI governance. Every engagement is led by a CISSP and dual ISO Lead Auditor (ISO/IEC 27001 and ISO/IEC 42001) who builds the systems, not just reviews them.

CISSP  ·  PMP  ·  Microsoft, Azure & AWS Certified  ·  ISO/IEC 27001 Lead Auditor  ·  ISO/IEC 42001 Lead Auditor  ·  AI Governance Professional (AIGP)

Where are you starting?

Pick the situation that sounds most like yours. Each one comes with a clear first step.

Managed IT & Support

Help desk, monitoring, patching, and on-site support, available 24/7/365, so your systems stay up and your people stay productive.

What you get

  • Help desk support available 24/7/365, plus on-site technical support
  • Proactive monitoring, patching, and custom reports for leadership
  • IT asset tracking for hardware and software
  • Disaster recovery and business continuity, documented and tested

First step: a free 30-minute conversation about what keeps breaking and what it costs you.

IT Projects & Infrastructure

PMP-led project delivery for the work your team does not have time for: server and network upgrades, Microsoft 365 and cloud migrations, and technology integration after an acquisition, sequenced to avoid disrupting operations.

What you get

  • Project planning, scheduling, and budget control
  • Server, network, and infrastructure upgrades
  • Microsoft 365 and cloud migrations
  • Technology integration for mergers and acquisitions

First step: a free 30-minute conversation about the project, its deadline, and what is at stake.

Cloud & Hybrid Management

Most growing businesses run a mix of on-premises servers, Microsoft 365, and Azure or AWS. We manage all of it as one environment, with identity, backup, monitoring, and security handled consistently on both sides.

What you get

  • Azure, AWS, and Microsoft 365 setup, migration, and management
  • Hybrid identity across on-premises Active Directory and Microsoft Entra ID
  • Unified backup, monitoring, and patching across cloud and on-premises
  • Cloud cost and performance reviews

First step: a free 30-minute conversation about what you run today and where it is headed.

Security, Risk & Compliance

Assessments and remediation plans aligned to NIST, ISO/IEC 27001, HIPAA, and HITRUST, prioritized by business risk and sequenced so you can fund them. ISO/IEC 42001 and ISO/IEC 27001 readiness is led by a certified Lead Auditor for both standards.

What you get

  • Gap assessment and remediation plan
  • Prioritized risk register
  • Management system documentation
  • Internal audit, corrective actions, and certification audit preparation

First step: a gap assessment against the framework or standard you need to meet. Certification itself is performed by an accredited, independent certification body.

Fractional CISO & CIO

Executive security and technology leadership without a full-time executive salary. Strategy, budgets, board and leadership reporting, and a roadmap your team can actually execute.

What you get

  • Security and technology strategy and roadmaps
  • IT budgeting and vendor management
  • Leadership and board reporting
  • Policy development and program oversight

First step: a free 30-minute conversation about where leadership is missing today.

AI Governance & Readiness

Adopt AI without the surprises. We find the AI already in use across your business, review the AI built into your vendors’ products, and build a governance program aligned to ISO/IEC 42001 and the NIST AI Risk Management Framework.

What you get

  • Inventory of AI in use, including tools staff adopted on their own
  • Review of the AI built into your vendors’ products
  • Gap analysis against ISO/IEC 42001 and the NIST AI RMF
  • A prioritized, budget-ready roadmap

First step: an AI Readiness & Risk Assessment, a clear picture of where AI is helping, where it is creating risk, and what to do next.

Why organizations choose ITSG

Builders, not just advisors

We design, deploy, and run real systems: cloud and hybrid platforms, networks, security tooling, and production AI. Our recommendations come from doing the work, not just reviewing it.

Governance from day one

Controls, documentation, and audit readiness are built into every project from the start, not bolted on before an audit.

Plans you can fund

Every assessment ends with a prioritized, sequenced roadmap tied to budget and business outcomes, so leadership can say yes.

Regulated-industry experience

More than 17 years across healthcare, manufacturing, government contracting, finance, and private equity-backed organizations.

Proven in the field

Examples from recent ITSG engagements and our leadership experience. Client details are kept confidential.

Private equity-backed growth

Across a PE-backed organization with five business lines: technology integration for acquisitions, a Microsoft 365 migration, and network standardization, each sequenced to avoid disrupting operations.

Healthcare

For a healthcare provider with 55+ locations: full HIPAA/HITECH control mapping, a prioritized risk register, and a remediation roadmap that delivered MFA across Microsoft 365 and VPN, stronger email security, and PII monitoring.

Manufacturing

For a multi-site manufacturer: AI-powered visual quality inspection across four production lines, governed under ISO/IEC 42001 and the NIST AI RMF from day one, cutting waste response time from hours to minutes.

How ready is your IT for AI and your next audit?

Ten quick questions, about three minutes. You’ll get a readiness score and the gaps worth closing first.

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  • IT operations patching, cloud and on-premises visibility
  • AI governance tools in use, policy, vendors, ownership
  • Security & compliance MFA, backups, risk assessment, reporting
Prefer to talk it through? Book a free consultation

Latest insights

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Not sure where to start?

Book a free 30-minute conversation. We’ll listen, ask a few good questions, and tell you honestly where your biggest risks and opportunities are.